Invoicing Sales Orders
Invoicing Sales Orders
An Invoice is a ledger action which keeps a record of payment taken from a customer.
A Credit note is a ledger action which keeps a record of payment made to a customer.
An invoice can be created on all orders which have been paid. Invoicing can It can be performed at any stage in the sales cycle after payment - so before or after taking payment or shipping. And it can be done one order at a time, or in batches or automated using a workflow.
Invoicing cannot be reversed and amends to customer payments must be made via a Credit Note.
Invoicing a sale will:
- Create an invoice reference and invoice document
- Update the order status to the "invoiced" status defined by the sales workflow
- Update the customer's account statement with an invoice record
- Lock the sale so no further changes can be made
- Post an SI journal in accounting (in base currency)
- (Optional) Automatically email the billing customer the invoice
How to invoice an order
- Search for and open the sales order.
- Click the Invoice button.
How to invoice sales orders in batches
- Go to Sales > orders
- Use the checkboxes to select the orders to be invoiced.
- Click the Invoice burn the popup.
Foreign currency invoices
An invoice will always be created in the currency chosen by the customer, at the point of order.
Can I un-invoice?
It is not possible to un-invoice. The reverse of an invoice, is a Credit Note.